Support center

Contact CDL2GO

Get help with course access, account questions, company training support, group programs, affiliate support, or general CDL2GO questions.

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Send the right request faster

Use the support center for student support, course help, account access, company questions, affiliate groups, and group-management requests.

course helpaccount helpgroup support

How CDL2GO can help

Choose the type of support you need

Most requests fit into course help, account help, company support, or group support.

Course Help

Ask about course access, course content, completion questions, or what to review next.

Account Help

Get help with login access, account questions, or trouble reaching your CDL2GO course.

Company Support

Ask about company training, team enrollment, employer support, or CDL2GO programs for organizations.

Group Support

Use this for affiliate groups, learner coordination, group management, or training coordinator questions.

Get support

CDL2GO Support Center

Use the support center below to send CDL2GO your request. Include your course, account, company, group, or training question so the right support can be reviewed.

Before you send

What to include in your request

A few details help CDL2GO understand your question faster.

Your name and email
Course or topic involved
Account or login issue
Company or group name
What you need help with

Company and group questions

Support for employers, affiliates, and training groups

Employers, affiliates, training coordinators, and group administrators can use this page for group enrollment, learner coordination, company training, group management, and support questions.

Review Company Programs

Support questions

Contact and course support FAQ

Answers about logging in, support requests, course questions, companies, groups, and what happens after course completion.

Contact / Course Support

Contact / Course Support

  • Can I take my CDL tests in Spanish?

    The Texas Department of Public Safety states that final testing is only available in English or Spanish. If there is not a Spanish-speaking representative available at your location, then you must take the tests in English.

    If any person takes the final tests in Spanish, they will still need to identify road signs, signals, and verbal commands in English.

    When you are becoming a truck driver, it’s important to know that some states may vary on testing languages so it’s always a good idea to call ahead and ask if you aren’t sure.

    If a Spanish course is what your are looking for, please check out our spanish online ELDT theory training options.

    Texas Department of Public Safety 

    spanish

  • I finished my course. What happens next?

    After finishing a CDL2GO course, review any completion instructions shown in your account and follow the next step for your CDL class, endorsement, or state licensing process. Contact CDL2GO if you need help understanding your next step.

    Contact CDL2GO

  • I need help logging in. Who do I contact?

    Use the CDL2GO contact page for login or account help. Include the email address used for your course and a brief description of the issue so support can review it.

    Contact CDL2GO

  • What should I include in a support request?

    Include your name, email address, course or group name if applicable, the issue you are seeing, and any screenshots or details that help explain the problem.

    Contact CDL2GO

  • Can CDL2GO help me choose the right course?

    Yes. CDL2GO can help you compare options such as Class A, Class B, B-to-A upgrade, Permit Prep, ELDT theory, and endorsement training so you can choose the next step that fits your goal.

    Contact CDL2GO

  • Who should companies contact for group support?

    Companies, affiliates, and training organizations should contact CDL2GO through the contact page and mention group support, employer training, or affiliate coordination in the request.

    Review Company Programs

  • Do I need to take anything with me to the DMV/DPS after completing the course?

    You won’t have to worry about taking anything with you from CDL2Go! Once you complete your ELDT course, your completion is submitted to the FMCSA within 48 hours, and can then be found in your state’s system. On the other hand, you will need to take your Driver’s License, as well as some other items that may vary from state to state. Please contact your local DPS or DMV location to make sure that you don’t have to make more than one trip!

    In the State of Texas, for example, you will need to bring:

    *If you do not own a vehicle, you will sign a statement affirming this.

    U.S. Citizenship

    evidence of lawful presence

    State Residency

    Identity

    Social Security Number

    Self-Certification Of Medical Status

    CDL-4

    CDL-5

    CDL-10

    Medical Examiners Certificate

    DMV vehicle registration

Need help?

Need Help With CDL2GO?

Use the support center for course, account, company, group, or general CDL2GO questions.